Trustpilot Reviews
This was my first time transferring crypto and it was very challenging. My service representative walked me through step by step. It went very well and my representative was very patient with me. Thanks for all the support.
Francisco is on the ball. Being on top of things is what I expect, and he sure does. Thanks Francisco. I hope my investments make me heavy dough so you can help me diversify and more. Again thank you!!!
He truly shows how Itrust Capital employees react to there investors. He was extremely fast and accurate. Should be promoted and given a raise for his activities and achievements. Sincerely Daniel Gagnon
Jimbo was very knowledgeable, he answered my questions with courtesy and professionalism! Thanks to All of your staff at I Trust Capital! I feel safe and secure with your company!
Rafael was very pleasant and he was patient with me and all of my questions (even the ones I asked twice). He listened to me and my questions for understanding and was not in a rush to get me off the phone. I absolutely appreciate this kind of customer service, it is the kind that makes me a lifelong customer.
Had a very good experience with Josh C. He helped me to identify a transaction that was supposed to have been made, but which my bank didn't complete. 10/10
In the not too distant future , I will likely be setting up an account which will be a rollover to a Roth Ira. Chris was great... kind and thorough. He gave me all the information I needed in order to make my decision. He is a keeper!
Great customer service and representatives you can actually talk to! Rafael and Romeo are very professional and go above and beyond to help you with their different investment products! Very safe platform to purchase crypto from. You don’t have to worry about being hacked and scammed during the transaction process.
Jonathan and the itrust team are so accommodating and helpful. They never make me feel silly when I call and ask questions. Always professional.
The information I called about was communicated very well. Romeo did a great job assisting me.
Romeo was super helpful, answered all my questions on account set up and got me on my way quickly.
Jett was extremely helpful. Handled all my questions and issues. Great customer service!
Jonathan was professional and knowledgeable regarding my specific needs. He guide me through the Roth IRA transaction step by step. I am very grateful for his patience.
Spoke with Ayrton who was very kind, patient and knowledgeable. He helped me get into a frozen account. Very pleased. Thank you Ayrton.
Jimbo was very knowledgeable regarding my transferring of funds from my Traditional IRA to a Roth IRA. Especially when it relates to fees and tax implications for the transfer.
Ayrton was very patient and helpful. I am 70 years old with limited technical experience and he was able to walk me through the process of setting up my account and moving assets from my uphold account to my itrust PCA account. Thank you!!!
Romeo is great!
I was very inexperienced on this purchase and Walter was fantastic. He talked me through the entire process and was very patient and professional.
Ayrton was so great & patient. I had a lot of questions & he was able to address all of them. He was very knowledgeable. Also, he was clearly able to explain everything so I easily understood his explanations.
Lucas was a great help to me this afternoon getting my account started