Privacy Policy | Terms & Conditions

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The use of this plugin requires a public profile on Trustpilot website. The plugin integrates with 3rd party services from them. All these external products/services are NOT included as part of the plugin. We are selling our plugin which connects to an existing account and services where applicable. The customer is responsible for the purchase and upkeep of these products/services, they are not included in your plugin purchase!
The license where applicable is valid for 1 year (unless purchased lifetime license), this means you get 1 year of plugin functionality and support.
Refund Policy: We don’t provide any refund for our products and services. But we offer free plugin on wordpress.org for you to test it with your website.
Basic support is provided for our plugin products which includes assistance for setting up the plugin and how to use it only. For customizations or the actual setup of the plugin on your specific site requires additional support which can be purchased. Before purchasing one of our products, you should understand the basic work flow of WordPress, this includes how to install, activate, de-activate plugins etc. The support doesn’t include teaching you the basics of WordPress. Support is only provided in English. If you have made customization to the code of the plugin we may refuse support as your code base is not what has been released or tested.
Although our products have been developed with best practice in mind, the product doesn’t guarantee compatibility with other plugins. Some of our plugins have free versions available so you are welcome to try these out to test any compatibility issues or feel free to contact us and we can look into it. The plugin is only tested with Chrome and Firefox browsers.
It is advised to have the latest version of WordPress installed and a theme activated that follows theme design best practice.
The plugin is licensed to be used on the license type purchased. For example if a “1 Site” license is purchased the plugin can only be used on 1 website/domain. If you need to use the plugin on more than 1 website/domain please purchase multiple instances of the plugin.
The plugin must not be resold or re-licensed without our explicit permission.
We reserve the right to terminate the license at any time without warning and without compensation if we believe a customer has acted dishonestly, has breached prior arrangements or agreements discussed in pre-purchase questions, breached license terms or any illegal behavior.
If our plugins should cause you or your company damages like loss of data for example we will not be held responsible for this. We recommend regularly backing up your WordPress website to remove any risks that may be caused by our plugin (or any other system or process on your website for that matter). So far we are proud to say that such an event has not occurred before and we will do our upmost to prevent such an occurrence.
Our plugins have been tested in a typical hosting environment on Apache or Nginx servers. Our plugins are only tested with WordPress.org not WordPress.com. Our plugins are tested on Chrome and Firefox. Our plugins are tested on PHP version 8 and above and WordPress version 6.6 and above. We can’t guarantee the functionality of our plugins outside of this environment. If you should require compatibility in a different environment we can provide an estimate for any changes necessary based on the time to complete the task(s).
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Disclaimer: This is an unofficial plugin and is not linked in any way to the official Trust Pilot platform. This plugin just fetches the publicly available content.

K La

Just got off the phone with Francisco, who was very friendly, knowledgeable, and helpful!!! Happy first day of spring everybody at iTrustCapital!!!

Karl Hajny

I am not computer savvy. Was having trouble accessing my account. I called customer support and Andrew V. was extremely patient with me and I was able to access my account within a minute or so. Thank you I trust and Andrew for having a customer service line where you can talk to a real person that speaks English as their first language Karl H

Sergio

David and Chris were very helpful in the process. Give them a weeks vacation paid. They are keeping your customers happy. Ive already referred a friend who was mentioning doing something with his IRA. If you didn't have good people working there, you wouldn't be in business. Give recognition to those who put in 300% effort.

Cesar Ricardo

Excellent Support with My 401(k) Withdrawal I recently worked with Rafael at iTrust on a 401(k) withdrawal, and the experience was outstanding. He clearly explained each step of the process, including the timelines and what documents were needed, which made a complex situation feel very manageable. Rafael was patient with my questions, quick to respond, and made sure I understood the implications of each choice before moving forward. Thanks to his professionalism and attention to detail, everything was processed smoothly and without surprises. I would highly recommend iTrust, and especially Rafael, to anyone needing help with a 401(k) withdrawal ...

JUAN MACIAS

Francisco you’ve been exceptionally helpful in assisting with singing up for website… thanks

sabrina budik

I hit a snag setting up my account and had to reach out to tech support. I had the pleasure of talking to Chris Lee. He was competent and friendly and was able to diagnose my issue quickly. Later, he messaged me, just to let me know that the problem was rectified, and that i could proceed with the account set up. When i was researching Itrustcapital, i saw that they have almost 8000 reviews and 90% of those are very happy customers, i see why :) Call me old fashioned, but knowing that i am not going to ...

Jeffrey Wheeler

Ayrton took all the time I needed to Help Me through a Very Stressful Event. Ayrton was Friendly, Polite, and Professional. Thanks Ayrton......Great Job!

"I am a Gen X tech who values integrity and clear communication. Mr. Tan at iTrustCapital helped me navigate a $10,000 Roth conversion with total professionalism. The platform is secure, the process was 'Integrated,' and the service is 'Lead Tech' quality. Highly recommend for anyone looking to secure their future vault."

Laura Frances

Andrew Vital from ITrustCapital helped me alot to understand the process of a roll over for the crypto. He was really great at explaining it and very polite. He answered all my questions professionally and put my mind at ease. Thank you!

John Wisniewski

David from iTrustCapotal was very knowledgeable about PCA account and answered all my questions. Thank you for your support.

Robert Rath

Rafael excellent account manager efficently helped me complete all tasks. Have been with iTrust Capital since 2020.

Howard Mack

Jett was great to work with… Listened patiently to all my questions… answered each one clearly… wasnt the least bit dismissive… eager to know if there was anything else he could help with… makes me willing to call itrust for assistance without any hesitation… kudos to u Jett…

Randy Madruga

Romeo Delvictoria gave me a call back on some follow-up questions. Very professional. Very clear and informative instructions. Anytime I call over there you get live people to talk to which is amazing! Highly recommended.

Wicked Googly

I needed to do a rollover from my Roth 401k, but my employer plan administrator complicated the distribution. I called iTrust Capital and spoke to Romeo who listened and understood the issue. I was afraid that I would mess up the rollover, but Romeo made it clear what steps to take, and he assured me that the 1099 was going to be in order. Thanks a ton!

Vincent M

Andrew Vital my representative was extremely thorough yet simple to follow

Cleber Souza

David was very patient with me, thank you so much, problem was solved.

Charles Edward Rodgers Jr

Romeo helped me out with proficiency! He helped me navigate through the website and assisted me in completing three tasks.

Aqil Ali

There was a slight problem with my verification process but Francisco helped me out by understanding my problem, looking it up and then walking me through to solve it. This is a great platform with representatives waiting and willing to assist you. Shout out to Victor who promptly answered my emails. The services/accounts that are offered are great as well and caters to simplifying what I need. Overall, this is a great platform!

Troy M

Spoke with Romeo about a Traditional Roth conversion. Went over the steps and was very helpful.

Peggy Herron

Romeo was very calm and helpful. He helped me understand and see that my SOL was no longer on bonding. And he stayed with me while I bonded my SOL in both accounts.