Privacy Policy | Terms & Conditions

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The use of this plugin requires a public profile on Trustpilot website. The plugin integrates with 3rd party services from them. All these external products/services are NOT included as part of the plugin. We are selling our plugin which connects to an existing account and services where applicable. The customer is responsible for the purchase and upkeep of these products/services, they are not included in your plugin purchase!
The license where applicable is valid for 1 year (unless purchased lifetime license), this means you get 1 year of plugin functionality and support.
Refund Policy: We don’t provide any refund for our products and services. But we offer free plugin on wordpress.org for you to test it with your website.
Basic support is provided for our plugin products which includes assistance for setting up the plugin and how to use it only. For customizations or the actual setup of the plugin on your specific site requires additional support which can be purchased. Before purchasing one of our products, you should understand the basic work flow of WordPress, this includes how to install, activate, de-activate plugins etc. The support doesn’t include teaching you the basics of WordPress. Support is only provided in English. If you have made customization to the code of the plugin we may refuse support as your code base is not what has been released or tested.
Although our products have been developed with best practice in mind, the product doesn’t guarantee compatibility with other plugins. Some of our plugins have free versions available so you are welcome to try these out to test any compatibility issues or feel free to contact us and we can look into it. The plugin is only tested with Chrome and Firefox browsers.
It is advised to have the latest version of WordPress installed and a theme activated that follows theme design best practice.
The plugin is licensed to be used on the license type purchased. For example if a “1 Site” license is purchased the plugin can only be used on 1 website/domain. If you need to use the plugin on more than 1 website/domain please purchase multiple instances of the plugin.
The plugin must not be resold or re-licensed without our explicit permission.
We reserve the right to terminate the license at any time without warning and without compensation if we believe a customer has acted dishonestly, has breached prior arrangements or agreements discussed in pre-purchase questions, breached license terms or any illegal behavior.
If our plugins should cause you or your company damages like loss of data for example we will not be held responsible for this. We recommend regularly backing up your WordPress website to remove any risks that may be caused by our plugin (or any other system or process on your website for that matter). So far we are proud to say that such an event has not occurred before and we will do our upmost to prevent such an occurrence.
Our plugins have been tested in a typical hosting environment on Apache or Nginx servers. Our plugins are only tested with WordPress.org not WordPress.com. Our plugins are tested on Chrome and Firefox. Our plugins are tested on PHP version 8 and above and WordPress version 6.6 and above. We can’t guarantee the functionality of our plugins outside of this environment. If you should require compatibility in a different environment we can provide an estimate for any changes necessary based on the time to complete the task(s).
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Disclaimer: This is an unofficial plugin and is not linked in any way to the official Trust Pilot platform. This plugin just fetches the publicly available content.

Carlos Parra

I can always communicate quickly and efficiently

W Staffco

Julian's profesionalism did as well as his patience. Great job team I trust !

Sandra Harvey

Josh B at I Trust Capitol answered my all my questions, slowly and precise on how to move my 401k over . I really appreciate talking to someone who doesn’t rush me. Thank you Sandra

Terry Bowman

Thanks Jonathan for the quick notification concerning my transfer request.

PETER Schklair

Romeo was extremely helpful in giving me direction on how to perform a rollover from my 401(k) from my place of employment to I trust capital.

Rick

I overfunded an IRA and Rafael was very knowledgeable and helpful to what I needed to do to fix the problem. Thanks

Paul Ferguson

Support phone was answered on the second ring - that has to be a record! Remeo was extremely helpful and completed my request within a few minutes. ITrustCapital Support had always been great for all of my questions and technical issues.

ne Bf

The whole process was very simple and fast. The communication during the account set up and transfer was great. I appreciate Mo personally contacting me today to inform me that my account was funded and ready to go.

Wayne F.

I’m a new client of iTrustCapital and was blessed to have the support of Chris Lee. I was not familiar with the website and had challenges getting monies transferred into the account from my previous investment firm and invested. Chris exemplifies the traits of some of the best employees that I interacted with in my 35 year career with a fortune 500 company.

ofelia

Rafael was so helpful , thorough, and professional.. got the best agent !! very happy and greatful to ITrust Capitol for their professionalism, and have the best staff that are so helpful , Thank You Rafael for your help and patience, you were so gracious .

Michael Horne

I’ve been working with iTrust Capital for several months now. The experience with company overall has been amazing! Excellent customer service. All the agents have been great to work with, but one in particular has been extremely helpful. Francisco delivers on all his promises for follow up calls and texts to make sure my questions and concerns are handled in the most efficient manner possible. He’s knowledgeable, he cares, and represents the company extremely well!

THOMAS RANGEL

I had a frustrating experience trying to send crypto from my cold wallet to my iTrustCapital account, so I decided to call for help. I initially dialed the wrong number, but I was transferred to Ayrton, who immediately understood my issue without making me feel embarrassed. He walked me through the process step by step, took all the necessary safety precautions, and built trust throughout the entire call. Because of his guidance, we completed everything correctly, and I now fully understand how to transfer crypto from my cold wallet to my iTrustCapital account. This is outstanding customer service. I ...

MT. Relaxski

Andrew V. Was great and easy to speak with. He took the time to listen to my questions and answer them to the best of his knowledge and direct me to other resources as necessary. Being able to speak with a person and from the institution I recently opened an account with to expand my clarity is added value to their service that I and many others can appreciate

Happy Customer

I’m have worked with Lindsey C. From Itrustcapital on about 5 or 6 separate transactions. In fact I have interacted with her more than any other Itrustcapital team member. She has been top notch reliable, accessible, professional, competent, and confident. Big fan of Lindsey and Itrustcapital.

Rob Leitschuh

Francisco was very friendly and patient with me and helped me through he process I needed to complete

Edward Freeland

A lot of times as companies grow larger and larger the individualized service fades and you become just another line on their balance sheet. I’ve worked with Jimbo on an off for the past 5 years and he’s always gone above and beyond to make me feel important. Thank you buddy🙏

Mowa Apapa

Francisco at itrust Capital was so friendly and really knowledgeable about their products. His support is greatly appreciated . He answered all my questions. Thanks Francisco

Raymond Salvo

My experience with ITrust Capital could have been a nightmare but it wasn’t because of the patience and knowledge of Francisco. Over a two week period he was able to guide me and enable me to transfer my Crypto from Coinbase (which thru multiple road blocks) to ITrust Capital. I would highly recommend him if you are transferring your Crypto to ITrust Capital.

Brian Fisher

Jonathan was helpful, got Mt Roth ira transferred easily, he knew what to do made it simple.

Karl Scully

Jimbo is a friendly and professional customer service representative. He helped me resolve an issue with my account and also provided some very good advice.