trust pilot

Francisco you’ve been exceptionally helpful in assisting with singing up for website… thanks

I hit a snag setting up my account and had to reach out to tech support. I had the pleasure of talking to Chris Lee. He was competent and friendly and was able to diagnose my issue quickly. Later, he messaged me, just to let me know that the problem was rectified, and that i could proceed with the account set up. When i was researching Itrustcapital, i saw that they have almost 8000 reviews and 90% of those are very happy customers, i see why :) Call me old fashioned, but knowing that i am not going to ...

Ayrton took all the time I needed to Help Me through a Very Stressful Event. Ayrton was Friendly, Polite, and Professional. Thanks Ayrton......Great Job!

"I am a Gen X tech who values integrity and clear communication. Mr. Tan at iTrustCapital helped me navigate a $10,000 Roth conversion with total professionalism. The platform is secure, the process was 'Integrated,' and the service is 'Lead Tech' quality. Highly recommend for anyone looking to secure their future vault."

Andrew Vital from ITrustCapital helped me alot to understand the process of a roll over for the crypto. He was really great at explaining it and very polite. He answered all my questions professionally and put my mind at ease. Thank you!

David from iTrustCapotal was very knowledgeable about PCA account and answered all my questions. Thank you for your support.

Rafael excellent account manager efficently helped me complete all tasks. Have been with iTrust Capital since 2020.

Jett was great to work with… Listened patiently to all my questions… answered each one clearly… wasnt the least bit dismissive… eager to know if there was anything else he could help with… makes me willing to call itrust for assistance without any hesitation… kudos to u Jett…

Romeo Delvictoria gave me a call back on some follow-up questions. Very professional. Very clear and informative instructions. Anytime I call over there you get live people to talk to which is amazing! Highly recommended.

I needed to do a rollover from my Roth 401k, but my employer plan administrator complicated the distribution. I called iTrust Capital and spoke to Romeo who listened and understood the issue. I was afraid that I would mess up the rollover, but Romeo made it clear what steps to take, and he assured me that the 1099 was going to be in order. Thanks a ton!

Andrew Vital my representative was extremely thorough yet simple to follow

David was very patient with me, thank you so much, problem was solved.

Romeo helped me out with proficiency! He helped me navigate through the website and assisted me in completing three tasks.

There was a slight problem with my verification process but Francisco helped me out by understanding my problem, looking it up and then walking me through to solve it. This is a great platform with representatives waiting and willing to assist you. Shout out to Victor who promptly answered my emails. The services/accounts that are offered are great as well and caters to simplifying what I need. Overall, this is a great platform!

Spoke with Romeo about a Traditional Roth conversion. Went over the steps and was very helpful.

Romeo was very calm and helpful. He helped me understand and see that my SOL was no longer on bonding. And he stayed with me while I bonded my SOL in both accounts.

Great customer service every time I’ve called I’ve gotten alive associate and they’ve been polite, respectful and have answered and resolved my question concern or problem if you can’t tell, I’ve called a couple of times lol

Customer support is always available to assist and easy to understand!

Francisco was very responsive and helpful! He sent me everything I needed in a timely manner. Highly recommended

Wire transfer help and questions were quickly answered on the phone. Love that I can speak to real person. Lucas was helpful and knowledgeable.