trust pilot

Francisco was very helpful enjoyed working with him

First, it was easy and quick to get a live representative on the line. Second, they quickly saw the issue and resolved it faster than a crypto transfer of ETH. 😁

I had a Bear of a time with my Holding Company releasing my IRA for Transfer! Shawn at iTrust was very persistent in helping me get through this. He is a Great asset for iTrust and I Appreciate his quick response and attention to detail with my transaction. This is one of the reasons for my transfer as my Company Holding my original IRA lacks communication and follow through. Make a call to iTrust and always get someone knowledgeable right away!!

Mr.Mondragon was very helpful.

Bobby took amazing care with me. Long live Bitcoin and long live Donald Trump

Ayrton was super helpful in guiding thru the safe transfer of crypto into my premium custody account. He was patient and stayed on the phone with me the whole time.

Wow! Darya was extremely helpful getting through the process of correcting my personal info. Always making sure I was aware of the next steps and encouraging my progress while ensuring KYC security processes were followed.

Took a bit of figuring this all out but feel as though my last interaction is moving me in the right direction.

Jett was fantastic, patient, professional, and called/texted promptly. What wonderful customer service. I have recommended this bank to many. Especially my crypto friends.

Very helpful and provided excellent communication. Thank you Francisco for your help and positive communication!

Josh B. was oustanding! He answered all of my questions and made sure I understood everything completely. I felt very confident with his help. I highly recommend Josh B!

Ayrton was a great help walking me through the IRA setup. He was patient with my questions, even when he had to repeat a few times. Very helpful and respectful, Thank you Sir!!!

Fantastic service overall since I’ve had my Roth IRA here and more recently great customer service from Josh B! Very patient and informative.

I recently had to update my email and had the pleasure of working with Darya. She was very professional, knowledgeable, courteous, and kind as she assisted me with the process. Itrust's security protocols made me feel safe with the whole process. It wasn't just via email but via video call as well to make sure it was me making the request. Thank you Darya, you're an asset to the team! :) Arlene B

Today I spoke to Romeo and he was following up on funds being added from a 401k account that had some concerns. I am very happy to experience the ITRUSTCAPITAL due diligence and service; I have been using their services since 2020 and recommend this firm to anyone that wants to have crypto holding managed differently than any exchange in the market. Thanks again Romeo.

I replied to a Facebook marketplace ad for a Ford 350 van. Mohammed responded and offered his phone number. When I called a couple of days later, I found him to be extremely courteous, knowledgeable, and willing to answer all my questions. The hospitality and service was greatly appreciated. When we decide to purchase, we will happily purchase from him.

Just got off the phone with Ayrton. Helped me move my crypto off robinhood. I Trust give that dude a raise!💲💲💲

Francisco was awesome and helped navigate me step by step!

I had a great first experience working with Jett to fund my PCA account with crypto directly from the Coinbase exchange. He provided step by step instructions in both Trust capital software and in Coinbase. I am encouraged to continue and set up an IRA account now. Above all it was great to work with a live person the whole time. Many thanks, Keith

Thank you once again Rafeal. Appreciate you very much.