trust pilot

iTrustCapital recently facilitated an IRA transfer and it was a very painless experience. They are very professional and kept me informed through the process. I highly recommend iTrustCapital!

Great experience so far in buying crypto and pro active customer experience.

I recently set up a new account at itrustcapital, for holding my digital assets (crypto currencies). I have had the pleasure of getting some of the best customer service I could ask for from this company, and one individual in particular. Lucas Nguyen has performed outstanding in this customer service realm. I can’t recommend this guy highly enough. He originally reached out to me to help get a new business account through the registration process. He was very helpful, and allowed me to simply email him the required documentation, and then he forwarded it to the appropriate department to ...

I really appreciate itrustcapital taking the extra steps to protect there customers from scams with there direct deposit to your accounts and extra steps to verify the customer requests. It makes me feel very safe with my investments. Thank you Itrustcapital

Jett was amazing and Xtra helpful, he took time guiding and assisting me to move my crypto to I trust from Robinhood. Grateful to not have to work with Robinhood anymore. My trust is in I trust now. Wonderful experience.

Phenomenal customer service and an easy to use platform.

Prompt update communicated via text message from staff Jonathan. Clear and professional information provided by staff Jett Bonner on the phone. My encounters with all the staff at iTrust Capital have been positive. Thank you to everyone who have assisted me.

Been working w/ this team for over 7 months now and their service is first rate. The team walks w/ you step by step when opening an account and funding it. If you have any other questions or concerns, they are always a text or an e-mail away.

I had a great experience working with Francisco at iTrustCapital. He walked me through the entire process of setting up my transfer from both a traditional IRA and a Roth IRA, making what could have been a confusing process feel straightforward and manageable. Francisco was patient, taking the time to answer all of my questions thoroughly and ensuring I understood each step before moving forward. His clear explanations and helpful guidance gave me confidence throughout the process. I really appreciated his professionalism and support. He made a big difference in making this transition smooth and stress-free.

Francisco was very helpful and very professional. I look forward to investing with iTrust Capital.

Romeo walked me thru a very difficult DocuSign procedure and I really appreciate his patience. Thank you for hiring competent personal

David was very helpful and knowledgeable. A real Pro!!!

My rep was Romeo. He was patient and professional. All of my issues were resolved quickly, and I was very impressed with the service.

Josh was very helpful answered all my questions and walked me through the procedure. I needed to do for two different securities always a pleasure dealing with I trust thanks Josh.

Ayrton was a big help over the last couple days . He is very patient and knowledgeable and help me through the transfer process . I appreciate the fast response and professional approach to how you Handel and treat your customers .

Francisco went above and beyond in helping me get my roller Roth IRA account set up. It was a 5 star experience!

Talking with people who are calm. David helped me out twice. Was very good. All the people thst have helped me were excellent. They also can see in real time was is happening to your deposit when sent and received.

Romeo was incredibly helpful in answering all my questions about my investment account. He was patient, conscientious, and genuinely kind throughout the entire process. It’s rare to find someone who takes this much care in making sure everything is clear. Thank you, Romeo, for the outstanding support

Romeo was very helpful and kind.

I was very pleased that when I called the “Contact Us” phone number, I was able to talk to a real person in the same time zone. My rollover question was answered promptly. I had a good experience in this call.