trustpilot

The process was quick and easy. The customer support was great! They communicated often through calls, text and emails. I would gladly recommend them!

Francisco with iTrustcapital provided excellent customer service. I am always impressed at the quality of attention from its representatives. Thank you

David was really helpful providing information regarding my account and next steps I needed to take.

I feel follow up is important to excellent customer service. I have had that with iTrust Capital! Thank you!

I spoke with a gentleman by the name of Jett. He was very informative and answered all my questions clearly so that I could understand them. I will definitely refer. I trust To everybody I know you guys are awesome thanks.

Romeo answered my questions and assisted me extremely well, thank you.

Rafael is very friendly and helpful. He stayed with me the entire time and patiently helped me transfer my crypto from my Coinbase account to my premium account on Itrustcapital. His support made the process smooth and easy. I would definitely recommend him.

Romeo was agent I spoke to today and he was very knowledgeable and answered all my questions. Hold time was seconds answered right away and went straight to work. Good first impression. Thanks ITrust Capital.

I had a very helpful and professional interaction with ITRUSTCAPITAL staff! They were courteous and knowledgeable in the support transfer that I needed!

Thank you Josh, answered all my questions & concerns. Super professional, the customer service that this company provides is game changing & lends confidence to do business with. Outstanding!

Just got off the phone with Francisco, who was very friendly, knowledgeable, and helpful!!! Happy first day of spring everybody at iTrustCapital!!!

I am not computer savvy. Was having trouble accessing my account. I called customer support and Andrew V. was extremely patient with me and I was able to access my account within a minute or so. Thank you I trust and Andrew for having a customer service line where you can talk to a real person that speaks English as their first language Karl H

David and Chris were very helpful in the process. Give them a weeks vacation paid. They are keeping your customers happy. Ive already referred a friend who was mentioning doing something with his IRA. If you didn't have good people working there, you wouldn't be in business. Give recognition to those who put in 300% effort.

Excellent Support with My 401(k) Withdrawal I recently worked with Rafael at iTrust on a 401(k) withdrawal, and the experience was outstanding. He clearly explained each step of the process, including the timelines and what documents were needed, which made a complex situation feel very manageable. Rafael was patient with my questions, quick to respond, and made sure I understood the implications of each choice before moving forward. Thanks to his professionalism and attention to detail, everything was processed smoothly and without surprises. I would highly recommend iTrust, and especially Rafael, to anyone needing help with a 401(k) withdrawal ...

Francisco you’ve been exceptionally helpful in assisting with singing up for website… thanks

I hit a snag setting up my account and had to reach out to tech support. I had the pleasure of talking to Chris Lee. He was competent and friendly and was able to diagnose my issue quickly. Later, he messaged me, just to let me know that the problem was rectified, and that i could proceed with the account set up. When i was researching Itrustcapital, i saw that they have almost 8000 reviews and 90% of those are very happy customers, i see why :) Call me old fashioned, but knowing that i am not going to ...

Ayrton took all the time I needed to Help Me through a Very Stressful Event. Ayrton was Friendly, Polite, and Professional. Thanks Ayrton......Great Job!

"I am a Gen X tech who values integrity and clear communication. Mr. Tan at iTrustCapital helped me navigate a $10,000 Roth conversion with total professionalism. The platform is secure, the process was 'Integrated,' and the service is 'Lead Tech' quality. Highly recommend for anyone looking to secure their future vault."

Andrew Vital from ITrustCapital helped me alot to understand the process of a roll over for the crypto. He was really great at explaining it and very polite. He answered all my questions professionally and put my mind at ease. Thank you!

David from iTrustCapotal was very knowledgeable about PCA account and answered all my questions. Thank you for your support.