trustpilot reviews

David was very helpful!

I was impressed with my experience with ITrust. Everytime I needed some information, Trent was there to answer my questions. He was always available and quick to answer. Then I received a call from Romeo who was extremely helpful. Romeo caught a major mistake that I almost made. He was very knowledgeable, patient, and sincere. Overall it was a great experience. Thank you..😊

Good evening, my name is Edwin Tolbert Jr of Tuxedo Park, NY. I am a new ITrustCapital member. The service i have received from Jett & Josh over the last several days has been outstanding! I am excited to be a new member. With a company who still the power of a telephone conversation! Keep up the great work!

Thanks to Romeo for following up on the funds transfer from Vanguard and helping with the solutions on questions I had.

In resolving a deposit issue, the customer service department provided a timely and informative solution to my specific problem. Josh C. was particularly helpful through this process.

Rafael was knowledgeable and made the RMD process quick and easy.

Josh at itrust was great. We set up my account and moved crypto into new account. Very easy. I'm impressed with the process.

So I am 1 week into the transfer of my ROTH IRA and everything is going smoothly. My HAT off to the extraordinary customer service skills of FRANSISCO who is professional at his position helping me to answer all my questions in a timely manner !! I think this will my final Best BUSINESS decision of 2025 having started my retirement account w iTrustCapital

Very nice, very professional, and a great help that Francisco who works there at I Trust Capital who assisted me, I will be asking for his help in the future as I need it, fantastic company, and all those who work there...

I have zero experience with crypto but believe that iTrustCapital is the place to securely hold it. It was a bit of a process to get signed up and everyone I spoke to from Rafael who guided me initially then connected me with Ayrton who stayed with me through the whole process of transferring and setting up my Roth. Very patient, knowledgeable and a delight to work with!

Darya took care of the matter with get detail and professionalism.

My experience with I Trust Capital has been one of respect and kindness. I didn't have a lot of experience with crypto so I asked a lot of questions. The questions I had for Francisco were met with explanations that I could understand. The atmosphere was full of compassion!

Francisco was great. Professional and responsive. Super helpful. He followed up with me on my Ira transfer. Excited to get started! Thank you again.

Romeo did an amazing job on helping me understand how to do a Roth conversion. Very patient! Would highly recommend him!

I spoke on the phone with Francisco. Don’t know much about how 401ks work and he was so kind and explained my questions in a few ways so that I could better understand. Thank you

I setup a RothIRA with iTrust three years ago due to their digital asset breadth and to mitigate self custody disaster recovery worries. Due to an emergency, I needed to partial withdraw funds but their typical processing is 7-14 days which can be problematic. However, their customer support did step in to speed up the processing so shoutout to Alyssa and her shepherding help.

Romeo knew exactly how to take care of the rollover issues I was running into. Greatly appreciated and will recommend iTrust to my inner circle. Thank you!

Thank you Rafael for your help and support!! This is all so new to me and you made my onboarding / funding process so much easier.

Jett was outstanding took care of both matters for me very promptly and professionally.

Jett is always cheerful and happy to answer my questions.