trustpilot reviews

David answered each question asked of him. He was polite and very professional. Would highly recommend ITrustCapital!!

Raphael made the experience pleasant and was very easy to work with and patient with me. It's nice also having someone that speaks good English. Sorry, but it's true. It makes the experience less stressful for people, specially when you've never done anything like this. And they're not familiar with all , the newer technology , like zoom in everything.

Jonathan and team have been great to work with! We are launching this relationship on the right frequency. Happy camper!

Positive and proactive communication.

I had questions about funding and adding beneficiaries to my account. I spoke with Ayrton, who was patient and professional throughout the interaction. He took his time with me as I fumbled to get to the appropriate pages I needed and did not rush me through the process. Thanks again, Aaron for your excellent customer service.

Thanks to Francisco for being so helpful and responsive once again with my request!

Great professional customer service by David

Julian is amazing! He help me walk through the process of opening a new account. The communication was pleasant and timely! Great experience🥰

Very professional and very helpful. Made the process smooth and easy.

Great customer service.

The agent was courteous and very helpful in resolving my banking issue.

Had a problem with not being able to access my account, and Romeo solved in within seconds by asking about a VPN. Don’t know why Indidnt think of that, it’s caused issues on my phone in the past. Regardless, having access to a quick answer was much appreciated!

Every one of the associates of iTrust has been very helpful including Romeo whom I spoke with a few minutes ago!

The representative was great. He walked me through the process and got my issues cleared up.

Ayrton helped me navigate my funds transfer from my bank which was difficult. With his guidance, I was able to my IRA funds transferred. He was patient and very professional!!

Francisco was amazing and very helpful with my needs moving a IRA. the experience was wonderful. Thank You

It was the attention to detail, Josh B was on point! He understood what I was seeking to achieve and Masterfully executed a couple of iTrust wheel of Crypto Investment products within their arsenal...

Francisco is always super helpful and polite. Asset to the iTrustCapital brand. Investing money can be scary if you don’t know the people at the institution. Francisco helps to instill trust. Makes me feel confident that my money is going to be taken care of

My customer service representative Romeo is the best! He helped me with resolving difficult account issues. Very patient, kind and professional service. Absolutely a valuable asset to the company!!

iTrustCapital recently facilitated an IRA transfer and it was a very painless experience. They are very professional and kept me informed through the process. I highly recommend iTrustCapital!