Privacy Policy | Terms & Conditions

  • All amounts on the site are in United States Dollars USD.
  • The use of this plugin requires a public profile on Trustpilot website. The plugin integrates with 3rd party services from them. All these external products/services are NOT included as part of the plugin. We are selling our plugin which connects to an existing account and services where applicable. The customer is responsible for the purchase and upkeep of these products/services, they are not included in your plugin purchase!
  • The license where applicable is valid for 1 year (unless purchased lifetime license), this means you get 1 year of plugin functionality and support.
  • Refund Policy: We don’t provide any refund for our products and services. But we offer free plugin on wordpress.org for you to test it with your website.
  • Basic support is provided for our plugin products which includes assistance for setting up the plugin and how to use it only. For customizations or the actual setup of the plugin on your specific site requires additional support which can be purchased. Before purchasing one of our products, you should understand the basic work flow of WordPress, this includes how to install, activate, de-activate plugins etc. The support doesn’t include teaching you the basics of WordPress. Support is only provided in English. If you have made customization to the code of the plugin we may refuse support as your code base is not what has been released or tested.
  • Although our products have been developed with best practice in mind, the product doesn’t guarantee compatibility with other plugins. Some of our plugins have free versions available so you are welcome to try these out to test any compatibility issues or feel free to contact us and we can look into it. The plugin is only tested with Chrome and Firefox browsers.
  • It is advised to have the latest version of WordPress installed and a theme activated that follows theme design best practice.
  • The plugin is licensed to be used on the license type purchased. For example if a “1 Site” license is purchased the plugin can only be used on 1 website/domain. If you need to use the plugin on more than 1 website/domain please purchase multiple instances of the plugin.
  • The plugin must not be resold or re-licensed without our explicit permission.
  • We reserve the right to terminate the license at any time without warning and without compensation if we believe a customer has acted dishonestly, has breached prior arrangements or agreements discussed in pre-purchase questions, breached license terms or any illegal behavior.
  • If our plugins should cause you or your company damages like loss of data for example we will not be held responsible for this. We recommend regularly backing up your WordPress website to remove any risks that may be caused by our plugin (or any other system or process on your website for that matter). So far we are proud to say that such an event has not occurred before and we will do our upmost to prevent such an occurrence.
  • Our plugins have been tested in a typical hosting environment on Apache or Nginx servers. Our plugins are only tested with WordPress.org not WordPress.com. Our plugins are tested on Chrome and Firefox. Our plugins are tested on PHP version 8 and above and WordPress version 6.6 and above. We can’t guarantee the functionality of our plugins outside of this environment. If you should require compatibility in a different environment we can provide an estimate for any changes necessary based on the time to complete the task(s).
  • Cookies: If you leave a comment or fill a form on our site you it may save your name, email address and other non sensitive information in cookies. These are for your convenience so that you do not have to fill in your details again when you fill another form. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Disclaimer: This is an unofficial plugin and is not linked in any way to the official Trust Pilot platform. This plugin just fetches the publicly available content.
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    JO
    Jim Ogle
    Review Star

    Ayrton was a huge help getting my crypto moved from crypto.com. Itrustcapital has great customer support.

    KP
    Klay Peterson
    Review Star

    I needed assistance moving XRP from one exchange to ITrustCapital. Financial professional Mr. Ayrton Svenson assisted me. I want to convey my sincere appreciation for his help. He was professional, patient, very helpful, knowledgeable and kind. He made me feel like a valued customer and guided me every step of the way. I am grateful. Thank you!

    WS
    W Staffco
    Review Star

    Chris Lee took great care of my concerns today. He is professional, personable, and reliable. Very easy to work with. You've got a winner !

    gilbert concas
    Review Star

    this afternoon I call I Trust Capital and after a few minutes Francisco answer the call and I explained the situation to him and he asked to give him some information pertinent to what I was asking he was genuinely interested in helping me and I do appreciate that he told me that I was gonna receive an email tomorrow hopefully with some update. thank you Francisco and thank you I Trust Capital for the help

    LR
    Layne Reading
    Review Star

    Romeo was great. He was professional and efficiently walked me through filling out the correct document, so that I could initiate a transfer of funds into my iTrust account.

    LJ
    Lori Johnson
    Review Star

    Rafael, was very clear, direct and customer service friendly. Made the transaction very easy to navigate. Great service!

    B
    Bret
    Review Star

    Those guys Romeo and Trent I'm sure others have been very helpful with all my transactions. ITrustCapital has been great to work with.

    KF
    Korey Flores
    Review Star

    Julian had great customer service took the time to listen and respond all my questions with professionalism. He was polite and super grateful a job well done Made me had faith in customer service keep up the good work

    Dionte Allen
    Review Star

    Andrew V is a patient and competent employee who is timely about servicing his customers. I was able to resolve the issue I had with accessing my account and changing my information quicker than I expected with no extensive wait time. 10/10 recommend. Thanks iTrust.

    julio rolon
    Review Star

    Romeo was great! Guided me through any questions I had and made my experience very informative. I trust this organization 100%

    Brian O'Connor Brian Banzai
    Review Star

    Andrew was extremely helpful in helping me setup my personal iTrust account and walking me through all of my options.

    T
    Townymanno
    Review Star

    Excellent tech support. Love the website user interface design.! Customer at Itrustcapital since Feb 2020. Traditional ira + Roth ira.

    DN
    Diane Neris
    Review Star

    RAFAEL was nice to work with during the Zoom call that completed my transaction request. He was efficient, friendly, and put me at ease. It was "eazy-peezy" & organized with Rafael and the whole ITrust Capital Team from beginning to end

    Safa Love
    Review Star

    I'm grateful, thanks Romeo!

    Jose Vazquez
    Review Star

    Profesional and knowledgeale regarding on follow up of my transfers. Thanks Rafael and keep up the good work. Best Regards Jose from AZ

    RT
    Randy Tilley
    Review Star

    Jullian did a great job getting me set up. Very happy with the results.

    JC
    JustAnswer Customer
    Review Star

    I have no complaints. Trades are easy and secure. Taking distributions was easy working with Chris Lee. I had some issues with the zoom call on my end and Chris was very helpful as we worked thing out.

    JR
    Joe R
    Review Star

    Today I spoke with Andrew V via phone in regards to my Premium Custody Account. I had several questions about my deposits and possibly funding an IRA account. All questions were answered in a timely manner and professionally. I did not feel rush and was encouraged to call back if I had further questions. Sincerely, Joe R Romero Jr

    DC
    David Cox
    Review Star

    Romeo was very knowledgeable and patient with answering the many questions I asked him about starting the IRA vs ROTH IRA, and also about the premium investment account and about crypto including moving money or crypto in or out of accounts which is a question I’m glad I asked because some things take more time than other things and the process is different than on exchanges.

    DW
    Daryl Wolder
    Review Star

    Andrew was very pleasant and helpful .